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We’ll help you get moving

VamoCrew support

Need a hand?

Email the team with the address on your account, what you were trying to do and the device you are using. Do not send your password, login token or full invite link.

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Invites

If a link has expired, reached its join limit or been revoked, ask the organiser to create a new one. Email invitations must be accepted by an account using the invited email address.

Account access

Use “Forgot password” on the login screen. For security and privacy, VamoCrew gives the same response whether or not an email has an account.

Deleting your account

You can delete your account inside the app from Settings. See the account-deletion guide for what is removed and how to ask for help if you cannot sign in.

Report or block someone

In a crew chat, use a message’s Report or Block action. Blocking immediately hides that member’s messages from you. Reports are available to the trip organiser for review; include any urgent safety context when you contact support.

Safety or privacy concern

Put “Urgent safety” or “Privacy request” in the email subject so we can route it correctly. If there is an immediate risk to someone’s safety, contact the local emergency services first.

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